These Terms & Conditions govern your use of our online flower delivery service in Abbots Langley and the surrounding areas. Please read these Terms carefully before placing an order via our website. By placing an order, you agree to be bound by the following Terms & Conditions, which create a legally binding agreement between you (the customer) and Flower Delivery Abbots Langley ("we", "us", or "our"). These Terms apply to all orders for online flower delivery made by customers in Abbots Langley and its surrounding areas.
To facilitate a seamless flower delivery experience in Abbots Langley, customers must follow our defined order process. Orders can be placed online at any time; however, our team will handle orders during business hours as displayed on our website.
After selecting your desired flower arrangement or product, add it to your basket and proceed to checkout. You will be prompted to provide essential details, including your full name, address, contact number, and any delivery instructions. It is the customer's responsibility to ensure that all information provided is accurate and up to date to avoid delays or failed deliveries.
Once your order is successfully placed, you will receive an order confirmation via our website confirming the items ordered, delivery details, price, and estimated delivery time. Please review all details carefully, as errors may result in delays or non-delivery, for which we accept no liability unless caused by our negligence.
Orders for same-day flower delivery in Abbots Langley must be placed before our stated cut-off time. Orders received after this time will be processed for the next available delivery date. We reserve the right to decline or cancel orders at our absolute discretion (for example, due to stock unavailability or payment issues), in which case you will be notified, and any payment will be refunded in full.
All prices for flower arrangements, gifts, and delivery charges are displayed in pounds sterling (£) and are inclusive of VAT, where applicable. Payment must be made in full at the time of placing your order through our secure online payment portal. We accept payments via major credit and debit cards, as well as any other payment methods listed on our site.
Successful payment is required before any flowers are dispatched for delivery. In the event of a failed payment, your order will not be processed, and we will not be obliged to deliver until cleared funds are received. You will receive a payment confirmation following a successful transaction.
If you believe you have been incorrectly charged or have concerns regarding your payment, please contact us via the details provided on our website as soon as possible. We will investigate any payment disputes promptly and in accordance with applicable UK law.
If you wish to cancel or amend your order for online flower delivery in Abbots Langley, it is essential to notify us as early as possible. Amendments and cancellations can only be accepted prior to the dispatch of your order. Once the order has been prepared or shipped, cancellations and amendments may not be possible due to the perishable nature of our products and the time-sensitive aspect of flower delivery.
To request a cancellation or amendment, please follow the instructions detailed on our website under the 'Cancel & Amend' section. A full refund will be provided for eligible cancellations received before dispatch. Refunds will be processed to the original payment method within a reasonable timeframe as outlined in our Refund Policy on the website.
If your order cannot be delivered due to reasons beyond our control (for example, incorrect delivery information supplied by you or recipient unavailability), we reserve the right to charge for redelivery or to deduct the cost of perished items before processing any refund.
All flower arrangements and products advertised on our site are subject to availability. In the event that a particular flower or item is unavailable on the delivery date, we reserve the right to substitute the product with one of equal or greater value and similar style without prior notification. We will endeavour to ensure any substituted item matches the colour and theme of your original selection as closely as possible. If a significant substitution is required, we will attempt to notify you prior to dispatch, where feasible.
We take care to display product images, descriptions, and prices as accurately as possible. However, as flowers are natural products and arrangements are handcrafted, minor variations may occur in colour, design, and size from those illustrated on the website. These variations do not constitute grounds for cancellation or refund unless the product received differs substantially from what was ordered.
We provide flower delivery services throughout Abbots Langley and the surrounding areas as indicated on our website. Our standard delivery includes delivery to residential and business addresses during the hours specified on our site. Delivery outside of regular hours or to locations beyond our typical delivery zone may incur additional charges or be subject to availability.
Deliveries are made to the address specified by the customer during the order process. It is vital that correct and complete address details are provided. We cannot accept liability for late or non-delivery where incorrect or incomplete information has been given. We endeavour to deliver within the timeframe advertised; however, specific delivery times cannot be guaranteed. Delays due to factors outside our control (adverse weather, traffic disruptions, etc.) do not entitle the customer to compensation.
If no one is available to receive the delivery, we will act in accordance with the instructions provided (e.g., leave with neighbour, safe place) if reasonable. If no instructions are supplied, our delivery driver may attempt to leave the flowers in a safe location or leave a calling card. In such cases, the customer or recipient may be required to arrange collection. We accept no liability if you or your recipient fail to collect or arrange re-delivery.
We guarantee that all flowers will be fresh and of market quality at the time of delivery. In the unlikely event that you are dissatisfied with the standard of your order, please notify us on the day of delivery, providing supporting photographic evidence where possible. Complaints regarding quality or freshness must be raised within 24 hours of receipt. Where justified, at our discretion, we may offer a replacement, partial refund, or other suitable resolution.
Our liability to you in connection with the purchase and delivery of flowers and related products is limited to the purchase price of the goods. We will not be liable for any indirect, special or consequential loss, loss of business, or loss of goodwill that may result from the use of our online flower delivery service in Abbots Langley.
Nothing in these Terms seeks to limit or exclude our liability for fraud, death, personal injury caused by our negligence, or any other liability which cannot be excluded or limited by applicable law.
We accept no liability for loss or damage resulting from failure to deliver where factors beyond our control are at play, including but not limited to acts of God, adverse weather conditions, strikes, or traffic delays. Where delivery is delayed or prevented due to such reasons, we will make reasonable efforts to inform you and arrange for delivery at the earliest opportunity.
By placing an order with Flower Delivery Abbots Langley, you confirm that you are at least 18 years old and legally capable of entering into binding contracts. You agree to provide accurate and current information and to update us if any of your details change. You are responsible for any loss or damages resulting from false or incorrect information supplied during the order process.
We are committed to protecting your privacy and any personal information you provide to us. Our handling of your data is governed by our separate Privacy Policy, which specifies how we collect, store, and use your information. We process your data in accordance with UK data protection laws, and your data will only be used for the purposes of fulfilling your flower delivery orders and providing relevant customer service.
All intellectual property contained within the Flower Delivery Abbots Langley website, including photographs, designs, logos, text, and graphics, remains our property or that of our licensors. You may not copy, reproduce, modify, or distribute any part of our website materials without our written permission.
These Terms & Conditions and any disputes arising out of or relating to your use of our online flower delivery service in Abbots Langley are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update or amend these Terms & Conditions at any time to reflect changes in legal requirements or our operational procedures. Any changes will be effective immediately upon posting to our website. It is your responsibility to review these Terms regularly to ensure continued compliance.
If you have any queries relating to these Terms & Conditions, your order, payments, or any other aspect of your flower delivery in Abbots Langley and surrounding areas, please refer to our website for details on how to get in touch with our customer service team. We are committed to resolving any concerns promptly and fairly.
These Terms & Conditions apply to all orders placed with Flower Delivery Abbots Langley for delivery to addresses in Abbots Langley and neighbouring areas as indicated on our website. By proceeding with your order, you confirm your acceptance of these Terms.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Abbots Langley, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Abbots Langley.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
